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Send the issue, order details and product information directly to our technical team.
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SUPPORT CENTER
Product Support
Select your DTF Warehouse machine to find setup guides, troubleshooting, maintenance information and product support.
Customer support center
Contact our dedicated support team with details of the technical assistance you need, and we’ll get back to you with the next steps.
UK response time
We aim to reply within 1–2 UK business days, Monday to Friday, 9:00am–5:00pm, excluding bank holidays.
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Include the product model, order number, error message and the troubleshooting steps already attempted.
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Appointments & onboarding
Get more from your DTF equipment
Choose a guided session with our team, from a pre-purchase demonstration to installation support and one-to-one operator training.
01
See a machine in action
Book an in-person or virtual demonstration and explore the equipment, workflow and print quality before making your decision.
Arrange a demo
02
Start up with confidence
Get practical help with installation, initial configuration, commissioning and the first checks on newly purchased equipment.
Book setup support
03
Build operator skills
Arrange focused training with a specialist to improve daily operation, maintenance habits and print consistency.
Book training
UK appointment response time
We aim to respond to booking requests within 1–2 UK business days, Monday to Friday, 9:00am–5:00pm, excluding bank holidays.