Delivery & Collection Information

Orders received by 3:00 PM are dispatched from our warehouse on the same working day, unless otherwise specified. Dispatch and delivery schedules may be affected by public holidays, including Good Friday, Easter Monday, Christmas Day, Boxing Day, New Year’s Day, and other observed holidays.

Free Next Day Shipping Items

All “Free Next Day Delivery” items are dispatched using our next-day service. Orders or items totalling over £150 automatically qualify for free next-day delivery. Next day refers to the following working day, Monday to Friday, excluding public holidays.

Standard Shipping

This is our standard shipping service, sent via Royal Mail Tracked 48. Although this is a 48-hour tracked service, please allow 2–4 working days for your order to arrive. Public holidays are excluded.

Next Day Shipping

All items are dispatched using our next-day service via Fedex Priority Tracked. Next day refers to the following working day, Monday to Friday, excluding public holidays.

Next Working Day By 12pm

These Items are dispatched using our express by 12pm next-day service via Fedex Express Priority Tracked. Next day refers to the following working day, Monday to Friday, excluding public holidays.

Click & Collect

Our click & collect service is a free service for collection at our warehouse.

Orders placed by 3pm are available for collecting the next workday between 12:30pm-3:30pm.

For emergency orders or replacement parts please contact our team: Contact us

Click & collect:

DTF Warehouse, Unit C9, Seedbed Business Centre, Vanguard Way, Shoeburyness, Essex 
SS3 9QY

International Shipping

International shipping rates are calculated at checkout. Please note that delivery times may be affected during public holidays.