All “Free Next Day Delivery” items are dispatched using our next-day service. Orders or items totalling over £150 automatically qualify for free next-day delivery. Next day refers to the following working day, Monday to Friday, excluding public holidays.

This is our standard shipping service, sent via Royal Mail Tracked 48. Although this is a 48-hour tracked service, please allow 2–4 working days for your order to arrive.

Public holidays are excluded.

All items are dispatched using our next-day service via Fedex Priority Tracked. Next day refers to the following working day, Monday to Friday, excluding public holidays.

These Items are dispatched using our express by 12pm next-day service via Fedex Express Priority Tracked. Next day refers to the following working day, Monday to Friday, excluding public holidays.

Our click & collect service is a free service for collection at our warehouse.

Orders placed by 3pm are available for collecting the next workday between 12:30pm-3:30pm.

For emergency orders or replacement parts please contact our team: Contact us

Click & collect:

DTF Warehouse, Unit C9, Seedbed Business Centre, Vanguard Way, Shoeburyness, Essex 
SS3 9QY

International shipping rates are calculated at checkout. Please note that delivery times may be affected during public holidays.

While we make every effort to dispatch orders promptly and use reliable courier services, we cannot be held liable for delivery delays caused by the courier or by circumstances outside of our reasonable control.

This includes, but is not limited to, delays caused by adverse weather conditions, traffic disruption, mechanical failures, strikes, high parcel volumes, customs delays, or other unforeseen events affecting the courier network.

Delivery timeframes are estimates only and are not guaranteed unless expressly stated otherwise.

Please note that shipping and postage charges are non-refundable in the event of courier delays that are outside of our control, unless otherwise required by law.

Please note that orders may be delayed during public holidays, bank holidays, and seasonal closure periods.

Courier services and dispatch operations may be limited or unavailable during these times, which can affect both order processing and delivery timeframes.

Any delivery estimates shown at checkout do not include delays caused by public holidays or courier closures.

Shipping and postage charges are non-refundable where delays are caused by public holidays, bank holidays, courier closures, or circumstances outside of our reasonable control, unless otherwise required by law.